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At Your Service... Your Orthodontic Customer Service Team!

February 24th, 2016

AT GORCZYCA ORTHODONTICS, we have three goals:

  • Clinical excellence
  • Outstanding customer service
  • A great patient experience

We Love To Serve You

We are caring professionals serving valued patients. It is our honor and privilege to serve you. We appreciate you and want to say THANK YOU from the bottom of our hearts for choosing Gorczyca Orthodontics.

Please take a minute to get to know your orthodontic customer service team. We strive to make your experience at Gorczyca Orthodontics unique, memorable and enjoyable every time we see you.

Pam

As patient coordinator and front desk concierge I say, "Welcome! How is your day today? How did we do?" I will also be scheduling your next appointment. It is my pleasure to serve you! Thank you so much for choosing Gorczyca Orthodontics. We're looking forward to seeing you again soon!

Dr. Gorczyca

As owner of Gorczyca Orthodontics and your orthodontist, I welcome your feedback. Thank you for helping us make your treatment the best it can possibly be. By taking a moment to fill out our customer service questionnaire, you let us know the important little things we can do to make your experience in our office great. I also guarantee your satisfaction and that your orthodontic result will be excellent. Your braces will only be removed at your request. Whatever needs to be done, we will make it right. Thank you for choosing Gorczyca Orthodontics.

Veronica

As treatment coordinator, I'm glad you're here! I will serve your orthodontic needs and find solutions to your orthodontic problems. I will coordinate your treatment in our office and work out your personal financial arrangements. I work hard to make the answer to all of your questions "YES!"

Jolene

As clinical coordinator, it is my goal to always run on time. We try hard to schedule your appointment at the time most convenient for you. We know the moment you arrive and seat you on time so that your wait time is minimal. We promise to keep you informed about your treatment and schedule. We realize and understand that your time is valuable.

Gwen

As your clinical assistant, I am here to ask, "What else can I do for you?" Your comfort is our utmost priority. We will proceed at your rate and be here for you every step of the way. We want each of your appointments at our office to be enjoyable and fun. Earn rewards by having excellent oral hygiene, nothing broken or lose, and wearing your Gorczyca Orthodontics t-shirt. We can't wait to surprise you with a prize!

Monica

As insurance coordinator and office manager, I strive to have the answers to all of your office questions. Whatever you need to know, I will give you answers as quickly as possible as well as coordinate your financial arrangements.

Patti

I have a very important job, office cleanliness. We want our office to not only sparkle, shine and look good, but also smell good, taste good and sound good! We want you to feel great when you are here. Our office maintenance is an ongoing every day project and I take tremendous pride in my work!

We Will Take Great Care Of You!

We hope you will enjoy our office and our customer service attitudes. Call us at (925) 757-9000 or visit us at www.clubbraces.com. We would love to see you. We will take great care of you. We want you to feel in your heart that you've come to the right place and that we are your orthodontic customer service team.

Your smile is our inspiration!

Could You Have TMD?

February 23rd, 2016

ONE OUT OF EIGHT PEOPLE in the United States are living with pain related to TMD every day. Thankfully, if diagnosed and treated correctly, relief is just around the corner.

Common Symptoms of TMD

TMD, or temporomandibular joint disorder, is pain and discomfort caused by problems with the jaw, jaw joint, and surrounding facial muscles that control chewing and moving the jaw.

Common TMD symptoms include:

  • Jaw muscle stiffness; limited movement or locking of the jaw
  • Painful clicking, popping, or grating in the jaw joint
  • Chronic headaches/migraines
  • Pain in the neck and shoulders
  • Earaches or ringing ears

TMD Has Multiple Causes

Adding to TMD’s complexity, there can be multiple causes. While an autoimmune disease or various forms of arthritis can affect your temporomandibular joint, some lesser known causes of TMD include bruxism (teeth grinding/clenching), bad bite, and stress.

Depending on your symptoms, various treatments and orthodontic solutions are available such as:

  • Muscle relaxation techniques/stress management
  • Physical therapy
  • Medication
  • Surgery

Dr. Gorczyca has additional training in the treatment of temporomandibular dysfunction (TMD). At Gorczyca Orthodontics, we are frequently able to reduce TMD pain by use of the TMD splint adjusted especially for you. Pain levels are usually able to be reduced in a few weeks from levels described as 4 or higher down to a 1 or often 0 or no pain at all.

Once your TMD pain symptoms have been resolved, often your bite may need improved through orthodontic treatment with braces or Invisalign.

Don’t Suffer Needlessly!

If you are experiencing symptoms of TMD or have any questions, make an appointment to come visit us. We’re here to help relieve your pain and regain your quality of life!

Call us at (925) 757-9000 for a complimentary orthodontic evaluation if you have questions about temporomandibular dysfunction (TMD) or your bite. At Gorczyca Orthodontics, we can help you make TMD pain a thing of the past.

Thank you for your continued trust in our practice!

Top image by Flickr user web4camguy used under Creative Commons Attribution-Sharealike 4.0 license. Image cropped and modified from original.
The content on this blog is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified health providers with questions you may have regarding medical conditions.

3 Orthodontic Tips When You Have A Cold Or Get The Flu

February 18th, 2016

WHEN THE COLD AND FLU SEASON STRIKES your teeth and braces are probably the last things you’re thinking about as you reach for another tissue! But there ARE some things related to that cold or flu that can affect your oral health.

Since tooth decay and gum disease can be especially risky during orthodontic treatment, we want you to be conscious of these three things:

Tip 1: Avoid Dry Mouth By Staying Hydrated

Dry mouth increases cavity risk. Most colds come with a giant side order of stuffy nose. We respond by breathing through our mouths! Doing so, combined with decreased saliva production during sleep, makes our mouths more vulnerable to harmful bacteria.

Tip 2: Keep The Bad Stuff Off Your Teeth

  • Are you sucking on cough drops all day? Most are loaded with sugar. Opt for sugar-free cough drops if possible. AND, be sure not to bite down on those super-hard drops.
  • Cough syrup is loaded with sugar too. If you take cough syrup, rinse your mouth out before going back to bed.
  • Stomach acid is hard on teeth. Sorry to bring this up, but if you’re throwing up, keep your teeth rinsed and clean.

Tip 3: No Matter How Tired...

We know it’s tough when you’re sick, but don’t skip your normal brushing/flossing routine just because you’re feeling really tired. Your oral health while you’re in braces is just too important to neglect. (By the way, did you notice the kitty in the photo above? We think she’s smelling his breath because he hasn’t brushed in days.)

We Want To Help You Stay Healthy This Season

Stay healthy this flu season! Remember to sneeze into your elbow and wash your hands often to keep viruses from spreading.

We at Gorczyca Orthodontics in Antioch, California hope that you will not be getting a cold or the flu this season. Stay well and please call us at (925) 757-9000 for your orthodontic needs. We look forward to seeing a healthy you!

If you’re sick, get feeling better soon! And thanks for your trust in our orthodontic practice.

February Is Children’s Dental Health Month

February 15th, 2016

THE CDC REPORTS THAT 1 in 5 children (between ages 5 and 11) in the US have untreated tooth decay. Not only should tooth decay be treated in regular dental appointments, it should be prevented! Tooth decay is 100 percent preventable with effective personal care and regular dental cleanings.

In honor of Children’s Dental Health Month, we’re spreading the word about children’s dental health.

YOU Can Help Little Ones Have Healthier Smiles!

  1. Encourage them to brush for two full minutes: Pick a song about two minutes long and sing it to them during brushing time.
  2. Set reminders to brush twice a day: Brushing after breakfast and just before bed are the best times for preventing bacteria growth from food.
  3. Show them flossing is fun, not harmful: Be gentle at first when doing it for them. A bad experience can stop them from flossing on their own.
  4. Be persistent: Don’t let fussy children off the hook. Be motivating! Kids may gladly brush for a sticker or star if you make it an activity.
  5. Set their first dental appointment before age 1: Having positive dental experiences early will make dental visits easier and less frightening when older.

We Can Help Too!

If you have a child under the age of seven who has not yet had a dental examination, we are happy to see him or her for a fun welcome to the dental office examination at Gorczyca Orthodontics. Dr. Gorczyca will introduce your child to the dentistry, review brushing and flossing, make your child's first dental visit fun, and refer your child to a pediatric dentist for future specialty dental care.

To find a pediatric dentist in your area, visit the American Academy of Pediatric Dentistry at www.mouthmonsters.mychildrensteeth.org.

The American Association of Orthodontists recommends that every child have an orthodontic examination by age seven. To find an orthodontist in your area, visit the AAO at www.mylifemysmile.org.

Help Us Spread The Word!

Share this message with your friends and family, and especially with the children in your life. If you have any questions about children’s dental health, don’t hesitate to ask us!

Thanks for being our valued patients and friends!

Top image by Flickr user Edu Alpendre used under Creative Commons Attribution-Sharealike 4.0 license. Image cropped and modified from original.

The content on this blog is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified health providers with questions you may have regarding medical conditions.
More Topics
diplomate american board of orthodontics Edward H. Angle Society of Orthodontists advanced education in orthdontics
member american association of orthodontists seattle study club american dental association california dental association
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