June 5th, 2017
“MY FRIENDS TOLD ME I would LOVE dental assisting. They were right, I do!”
“I enjoy the fast pace of the orthodontic office. As an orthodontic assistant at Gorczyca Orthodontics, I have my own chair, my own schedule, and ownership of my patient's experience.”
I Love Getting To Know Our Patients
“As I seat my orthodontic patient and get them prepared to see Dr. Gorczyca, my patient and I have the opportunity for small talk and getting to know each other on a personal level. After one to two years of bi-monthly visits, we usually know each other very well. We have built a relationship. Getting to know my patients and their families is my favorite part of my job.”
“Everyone on our team at Gorczyca Orthodontics is very welcoming. We are aligned to give the best patient experience possible. Patient happiness is what our orthodontic office is all about.”
In Our Practice, We Work As A Team
“I also enjoy being part of the outstanding team of customer service leaders. Our team is very close. Every team member helps the others out. No one works alone or has an unfair work burden. We're a team working together.”
“Clinical excellence, outstanding customer service, and a great patient experience are our individual and team core values. We use these to stay focused and always put the patient first in our daily clinical and office decisions.”
“Orthodontics is fascinating. We change lives by creating beautiful smiles. Our patients’ smiles and happiness truly are our inspiration.”
-Gwen at Gorczyca Orthodontics
Gorczyca Orthodontics, 5201 Deer Valley Road, Suite 1A, Antioch, CA (925) 757-9000 www.clubbraces.com
Tags: orthodontist, orthodontics, braces, dental assistant, orthodontic team, customer service, orthodontic treatment, registered dental assistant, RDA, core values, patient experience, service, customer service leaders, orthodontic office, orthodontic management, orthodontic schedule, orthodontic team work, patient service
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March 31st, 2017
Pam, Patient Coordinator, Front Desk Concierge at Gorczyca Orthodontics
"As patient concierge at the front desk, I am thrilled to welcome you as a new patient to Gorczyca Orthodontics. When you visit our office, I will be the first person you see. You will find a comfortable, positive and energy-filled office culture. We love our patients and it shows."
We're Happy To Welcome You To Our Office!
"When you enter our office, you will be greeted by me and our happy and devoted team members. Our professional portraits are displayed by name on the front wall. Included here is our Mission Statement: 'Caring Professionals Serving Valued Patients.' This is what each of our team members aims to be. Service is what we aim to deliver."
Our Core Values
"We have three core values at Gorczyca Orthodontics: 'Clinical Excellence, Outstanding Customer Service, and a Great Patient Experience.' Every patient has my promise that I will make their orthodontic care as enjoyable and easy as possible. I am happy to be part of every patient experience and devoted to making it great."
"Lastly, as I schedule your next appointment, you have my appreciation for choosing our office for your orthodontics needs. Thank you also for referring your family and friends. Your smile is our inspiration. I look forward to seeing you and your friends and family again soon."
Have Questions? Give Us A Call!
"If you have any questions about Gorczyca Orthodontics, orthodontic treatment, braces, Invisalign, retainers, or Dr. Gorczyca, please call me at (925) 757-9000 to get your questions answered. Visit us at 5201 Deer Valley Road in Antioch right behind Deer Valley High School. Find us at www.clubbraces.com."
"Welcome to Gorczyca Orthodontics. We're happy you're here!"- Pam
Tags: welcome, Antioch, orthodontics, braces, Gorczyca Orthodontics, Invisalign, retainers, mission statement, core values, receptionist, dental receptionist, front desk, front desk concierge, patient experience, new patient experience, culture, office culture
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